Shipping policy

Shipping Policy and FAQs

When will my order ship?
Please allow 7-10 business days for your order to be processed for shipping.

How long will it take to get my order?
We make every effort to fulfill orders as quickly as possible. Please understand that delivery times may vary depending on your location. The USPS /UPS site does not guarantee 7-10 days for domestic shipping, and international shipping may take longer.

Do you offer international shipping?
At this time, we only make shipments to Canada, but we are working to broaden our reach.

Orders, Tracking, and Confirmation Policy

I didn’t receive a confirmation email for my order.
Please ensure you enter your contact information correctly when you checkout so that you receive a confirmation email or text for your order. This will also allow us to contact you if there is an issue with your order.

Making orders
It is crucial to provide your correct shipping address, phone number, name, and any other relevant information for your order. Once your order has been processed and shipped, we will not be able to make changes to this information. It is your responsibility to input the correct information.

How can I track my order?
Once your order has been shipped, you will receive a tracking number so that you can track your order.

Can I make changes to my order or shipping information?
If you'd like to make changes to your order, please contact the Mariah’s Diamond team within 30 minutes to an hour of placing your order, and we will do our best to accommodate your request. Thank you for your understanding!